Frequently Asked Questions
F.A.Q.
1. Will my cards have any branding or mention of Love, RJ LLC?
Nope! Your cards are designed to look like they came directly from you, with no outside branding or logos—unless you order one of our specialty or holiday greeting cards, which will have Love, RJ branding on the back of the card.
2. Can I request a custom design or ink color?
Absolutely! If you order our Custom Card or Branding Bundle, you can book a free consultation call to share your vision. I’m happy to bring your ideas to life and make your card truly unique.
3. Can you mail the cards directly to recipients for me?
4. Do you provide samples?
Yes! You can book a FREE consultation call to discuss what you’d like to sample. Sample pack pricing varies based on what you want to see before placing a full order.
5. Do you offer bulk orders for businesses or events?
Yes, bulk orders are available! You’re free to choose any quantity you need without being locked into a set amount. For orders over 250 cards, please contact me for special pricing and details.
6. What happens if I need to cancel my order?
Refunds depend on how far along your order is. Full or partial refunds may be possible if canceled early enough. Please visit our Terms & Policies page for full details.
7. What if I receive my order and something isn’t right?
I personally inspect every card before it ships, but if anything is wrong with your order, please contact me within 48 hours of receiving it. I’ll do everything I can to make it right for you! Be sure to review our policies and procedures for more details.
8. How long does it take to get my order?
Most orders ship within 2 weeks. Custom or larger orders may take longer. Signature Circle Members receive priority processing for an even faster turnaround. Priority shipping is optional.
9. Do you offer sales or discounts?
We’re committed to quality and don’t run traditional sales. However, Signature Circle members receive 12% off all orders for a year, along with exclusive perks like free upgrades and priority processing.
10. Who is RJ?
RJ stands for Rachel J.—that’s me! I’m the maker and heart behind every card, but RJ is more than just initials. It represents both myself, Rachel, and Jesus, because this business belongs to Him as much as it does to me. Love, RJ is more than a signature; it’s a reflection of faith, gratitude, and the heart behind every card.
"Let us not love with words or speech but with actions and in truth."
1 John 3:18